🔥Is the gîte heated all year round?

Yes, the gîte is heated according to the season and your needs to ensure your comfort.

👨‍👩‍👧‍👦 Is the gîte suitable for families and groups?
Yes, it is perfectly suitable for families and groups of up to 14 people.

🐾 Are pets allowed?
Yes, pets are welcome.

♿ Is the gîte suitable for people with reduced mobility (PRM)?
Yes, the gîte has PRM access.
⚠️ However, the pool and spa area are not accessible.

🌳 Is the garden fenced?
No, the garden is not fenced.

🔐 Is the arrival self check-in?
Yes, access is easy thanks to our connected lock.

📱 How does the Nuki app work?
Simply install the Nuki app on your phone.
You will receive a link and a code a few hours before your arrival to unlock the door.

🤝 Can we be welcomed on site?
Yes, depending on your arrival time, we can welcome you in person.

⏰ Can we arrive earlier or leave later?
This is possible depending on reservations. Please contact us in advance.

🧹 Is cleaning included?
A cleaning fee is included in your stay, but it does not cover full cleaning.
We ask that you leave the gîte as clean as possible upon departure.
Household appliances (oven, refrigerator, microwave, coffee machine, toaster, dishwasher) must be left clean.
Otherwise, additional cleaning fees may be charged.

🛠️ What should we do in case of damage or breakage?
Please inform us in case of any damage so we can find a suitable solution together.

🪑 What if something is already damaged upon arrival?
Please let us know as soon as possible.

🍷 Should broken dishes be reported?
Yes, please inform us.

🍽️Is the gîte equipped for 14 people?

Yes, the gîte is fully equipped to accommodate 14 people.

🛌 Are the beds made upon arrival?
Yes, all beds are ready upon your arrival.

🧺 Is household linen provided?
Bed linen is included.

Towels are available for an additional €3 per person.

📶 Is there Wi-Fi?
Yes, the gîte has a Wi-Fi connection.

🧻 Are basic supplies provided?
Yes, you will find:
• Toilet paper (1 roll per WC)
• 2 tea towels, 1 microfiber cloth, 1 sponge
• 2 dishwasher tablets
• Dishwashing liquid
• Hand soap
• Coffee beans (small quantity)

🏊 Are the pool and jacuzzi heated?
Yes, they are heated all year round.

🔥 Is the barbecue allowed?
Yes, a barbecue is available for your use.

🎶 Can we organize a party?
Large-scale parties are not allowed in the gîte.

👥 Can we have outside visitors?
Yes, within the maximum capacity of the gîte and after informing us.

💡 Are utilities included?
Yes, all utilities (electricity, water, gas) are included in the price.

💳 Is there a security deposit?
No, no security deposit is required. We rely on your responsibility.

❌ What are the cancellation conditions?
• Cancellation up to 14 days before arrival: 100% refund
• Cancellation up to 7 days before arrival: 50% refund
• Less than 7 days before arrival: no refund

🚮 What should we do with the trash?
Trash must be placed in the containers located at the entrance of the gîte’s driveway.
Glass must be taken to the containers in Thury-Harcourt (a bin is available on site).